TERMS & CONDITIONS
Welcome to Taxclan.
By accessing or using our website, mobile applications, or services (“Platform”), you agree to these Terms & Conditions (“Terms”).
Please read them carefully.
1. Definition's
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“We”, “Us”, “Company”, “Taxclan” – refers to Taxclan and its parent brand Trelit Group.
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“User”, “You” – any individual or business using our website or services.
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“Services” – Tax filing, GST, Accounting, Registrations, Compliance, Advisory, and other related services offered by Taxclan
2. Acceptance of Terms
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By accessing our platform or purchasing any service, you agree to be bound by these Terms, our Privacy Policy, Refund Policy, and all applicable laws.
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If you do not agree, please do not use our Platform.
3. Eligibility
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You must be At least 18 years old, and Legally capable of entering into a binding contract.
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Businesses using the platform confirm that the person acting on their behalf has proper authorization.
4. Scope of Services
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Taxclan provides Income Tax Filing, GST registration & returns, Accounting & bookkeeping, Company/LLP Registrations, Compliance management, Licenses & certifications, Advisory and support
Note:
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Taxclan may act as an intermediary between users and government portals.
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We do not represent any government authority.
5. User Responsibilities
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You agree to provide
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accurate and complete information
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Upload valid documents
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Respond promptly to queries
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Maintain confidentiality of your login credentials
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Ensure timely payments
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Taxclan is not responsible for delays or penalties caused due to incorrect, incomplete, or late submission of information by the user.
6. Service Timelines
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All timelines mentioned on the platform are estimates, dependent on:
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Government processing times
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Document completeness
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User responsiveness
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No timeline is guaranteed unless explicitly mentioned in writing.
7. Payments & Invoices
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Advance payment
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All services require 50% advance payment must be done at time of placing the order or before the intiation of the project as agreed
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The remaining 50% balance must be paid within 7–10 days from the date of service completion or delivery of output/documents, whichever is earlier.
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No final reports, certificates, acknowledgements, login credentials, or filings will be handed over until full payment is received.
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Service Commencement
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Work begins only after successful receipt of the 50% advance payment.
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Delay in advance payment will delay service timelines.
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Accepted Payment Methods
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UPI, Net Banking, Credit / Debit Cards, Wallets
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Payment Gateway Charges may apply.
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Pricing & Taxes
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All service prices are exclusive of taxes.
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GST and other statutory levies will be added to the invoice (if applicable)
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Late Payment
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If the balance payment is not made within 10 days of service completion:
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Service output may be put on hold
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Late fees may be charged
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Taxclan reserves the right to suspend access to the service
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Work for future projects may be paused until dues are cleared
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EMI/Installment Plans (If Applicable)
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If installment plans are provided for select packages:
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Defaulting EMI payments may pause service delivery
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No refunds will be issued for partially used months
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8. No Professional Liability
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Our team provides support based on information shared by the user.
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Taxclan is not liable for:
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Penalties imposed by authorities
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Rejection due to incorrect information
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Losses caused by user negligence or non-disclosure
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9. Intellectual Property
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All content, logos, graphics, and platform material belong to Taxclan and may not be copied, modified, or redistributed without permission.
10. Third-Party Services
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We may use:Government portals, Payment gateways, Verification services, Partner professionals
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Taxclan is not responsible for outages, errors, or delays caused by third-party systems.
11. Communication Consent
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You consent to receive: e-Mails, WhatsApp notifications, SMS alerts, Phone calls related to your services, updates, invoices, and support.
12. Limitation of Liability
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To the maximum extent permitted by law, Taxclan is not liable for:
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Loss of data
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Business losses
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Indirect or consequential damages
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Errors caused by external systems
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Our total liability is limited to the amount paid for the specific service.
13. Termination
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Taxclan may suspend or terminate access if you:
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Violate these Terms
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Provide false information
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Engage in fraudulent or abusive activities
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Users may stop using the platform anytime.
14. Governing Law
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These Terms are governed by the laws of India, and disputes will be subject to the jurisdiction of courts in [Your City/State].
15. Contact Information