1. INFORMATION WE COLLECT

We may collect the following categories of information:

• Personal Information Provided by You

  • This may include, but is not limited to:

    • Name, date of birth, gender, photo

    • Email address, phone number, address

    • PAN, Aadhaar (voluntary), GSTIN, TAN

    • Bank account details, UPI ID, cancelled cheque

    • Business information, nominee details

    • KYC documents, signatures

    • Any other information you submit while using our tax, compliance, registration, or advisory services.​

• Information Automatically Collected

  • When you use the Platform, we may automatically collect:​

    • IP address, device details, browser type

    • Pages visited, usage patterns, click data

    • Log files, system activity data

    • Cookies and tracking technologiesLocation data (if permitted)

• Information from Third Parties

  • We may receive information from authorised sources including:​

    • GSTN

    • Income Tax Department

    • KYC Registration Agencies

    • Banks, payment gateways

    • Credit information providers (where applicable)

• Tax Information

  • For tax filing and compliance services, we may collect:​

    • Income details

    • Deductions, exemptions

    • Financial statements

    • Form 16/26AS and other similar data

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2. HOW WE USE YOUR INFORMATION

• We use your information to:

  • Provide, operate and improve our Platform and Services

  • Create and manage your account

  • Process tax filings, registrations, and compliance activities

  • Verify your identity and complete KYC

  • Provide customer support

  • Send alerts, reminders, updates, invoices, and important notices

  • Prevent fraud, unauthorised activity or security breachesh. Conduct analytics to improve our services

  • Personalise your experience on the Platform

  • Comply with legal obligations, government requests, and regulatory requirements

  • Communicate with you regarding offers, new features, service updates, and relevant information

  • Compute charges and process payments for services availed

• We may also use anonymised and aggregated data for analytics, reporting, and service improvement. Such data will not identify any individual user.

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3. SHARING OF INFORMATION

• We do not sell your personal information. However, your information may be shared with:

  • Service Providers & Partners such as

    • Payment gateways

    • KYC agencies

    • Registered intermediaries for tax filing

    • Technology partners

    • Cloud hosting providers

    • CA/Tax/Compliance professionals associated with your service​

  • Regulatory & Government Authorities

  • • Income Tax Department

    • GSTN

    • Banks or financial institutions

    • Law enforcement agencies, if required

  • Business Transfers​

    • ​If Taxclan undergoes a merger, acquisition, restructuring, or asset transfer, your information may be transferred accordingly.

• These entities are obligated to maintain confidentiality and use the data solely to provide services to you.

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4. COOKIES & TRACKING TECHNOLOGIES

• We use cookies and similar technologies to:

  • Improve Platform performance

  • Offer personalised experience

  • Analyse usage patterns

  • Remember preferences

• You may disable cookies in your browser; however, some features of the Platform may not function properly.

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5. DATA RETENTION

• We retain your information only as long as:

  • Necessary to provide services

  • Required by law or regulatory authorities

  • Required for audit, dispute resolution, or compliance

• You may request correction of inaccurate data by contacting us.

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6. INFORMATION SECURITY

• We use reasonable technical and organisational measures to protect your information including:

  • EncryptionSecure Socket Layer (SSL) protection

  • Access controls

  • Firewalls

  • Regular security audits

• However, no system is entirely secure, and we do not guarantee absolute protection.

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7. IDENTITY THEFT & PHISHING

• Taxclan will never request sensitive information (passwords, OTP, CVV, etc.) through email or messages.If you receive suspicious communication, do not respond and report it to us immediately.

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8. THIRD-PARTY LINKS

• Our Platform may contain links to external sites.

• We are not responsible for their content, data handling practices, or privacy policies.Please review their policies before interacting with them.

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9. WITHDRAWAL OF CONSENT

• You may withdraw consent by writing to us at taxclan.info@gmail.com. Upon withdrawal, we may stop providing services and may be required to discontinue your access to the Platform.

 

10. CHANGES TO THIS POLICY

• We may update this Policy from time to time.

• The “Last Updated” date indicates the latest revision.

• Continued use of the Platform constitutes acceptance of the updated Policy.

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11. GOVERNING LAW

• This Policy is governed by the laws of India.

• Any disputes shall be subject to the exclusive jurisdiction of the courts located in Hyderabad, India.

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12. CONTACT US

• If you have any questions, concerns, or grievances regarding this Privacy Policy, please contact

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​Taxclan

​e-Mail: taxclan.info@gmail.com

Address: 12-12-761, Bharath Nagaar, Hyderabad, Telangana-500018

Griveance Officer: Teja